Remote Support

Let's get you connected.

Your MyTechie technician sent you this link. Run one command on the computer you want supported and the installer will set up RustDesk automatically.

About one minuteNo reboot is normally required.
Verified downloadThe installer checks RustDesk's SHA-256 digest before installation.
Keep the window openYou will share the displayed ID and access password with your technician.

Choose your computer

The correct option is highlighted automatically when your browser reports the operating system.

Windows

Open PowerShell or Terminal, paste the command, and press Enter. Windows will show an administrator permission prompt.

irm https://mytechie.com.au/remote/windows.ps1 | iex

Supports Windows 10/11 on x64 and ARM64.

macOS

Open Terminal (Applications › Utilities), paste the command, and enter your Mac password when asked. No characters appear while you type it; this is normal.

curl -fsSL https://mytechie.com.au/remote/macos.sh | sudo bash

After installation: allow RustDesk in Accessibility and Screen Recording when macOS asks.

Linux

Open a Terminal, paste the command, and enter your administrator password when asked.

curl -fsSL https://mytechie.com.au/remote/linux.sh | sudo bash

Supports Debian, Ubuntu, Raspberry Pi OS, Fedora, RHEL, openSUSE, and Arch on published RustDesk architectures.

What happens next

1

RustDesk is verified and installed. Existing installations are reused so active setups are not unnecessarily replaced.

2

An ID and access password appear. Read both only to your invited MyTechie technician.

3

Your computer is ready. Keep the installer window and RustDesk open while your technician connects.

The access password remains active until it is changed, the command is run again, or RustDesk is removed. Running the command again changes the saved password.

QR code for mytechie.com.au/remote

Need the link on another computer?

Scan this code to open the page, then continue the setup on a supported Windows, macOS, or Linux computer.

mytechie.com.au/remote
HelpTroubleshooting and removal

If setup stops: leave the installer window open and tell your MyTechie technician the error code shown.

If the ID is not ready: open RustDesk from the Windows Start menu, macOS Applications folder, or Linux application menu and read the ID from the app.

To stop future access: change the permanent password inside RustDesk or uninstall RustDesk from Windows Installed Apps, the macOS Applications folder, or your Linux package manager. Ask your technician if you would like help removing it.

AdvancedServer configuration and integrity

The installer configures RustDesk to use remote.mytechie.com.au:21116 for device registration and remote.mytechie.com.au:21117 for relaying. The string below contains those public server addresses and the public verification key; it contains no password.

0nI9MnVR9Uc2I1dGVWNQRUZn1UU3Q0cQ1UV6NVUoljQkdUTWV0YZVWdhlnYShjI6ISeltmIsIyNxETMyoTdh5SbvNmLllGajVGd51mLlR3btVmciojI5FGblJnIsIiNxETMyoTdh5SbvNmLllGajVGd51mLlR3btVmciojI0N3boJye

Release metadata: version.json · SHA256SUMS

PreviewUnofficial native downloads (technician-assisted)

These files are unsigned and your operating system will block them.

Windows SmartScreen and macOS Gatekeeper protect you from unrecognised software. These preview builds have not been submitted for code-signing.

Use them only while working with your MyTechie technician. If the file is blocked, stop and use the one-line script commands above — they download the official signed RustDesk package directly.

Return to setup commands ↑

Unofficial native downloads
PlatformFileSHA-256
Windows 10/11 (x64 and ARM64) Download EXE2.00 MB · unsigned Inno Setup preview
187cbf83132351dc27e66b1921c7c3493979a4e1cd5c6088159aab5ff6023cbe
macOS Universal Download DMG21.1 KB · script + README
27c68f56839cd0a1c920f71ac1258a29c709733658d000bf770472c0c10b28c5